Your Questions Answered
How do I care for my artificial flowers and plants?
Artificial flowers really require very little maintenance but we have a few tips to keep your faux flowers looking 'fresh'!
Monthly, use your hairdryer on a cool setting to blow away any dust that may have settled on your silk flowers. This is especially true for white artificial flowers as dust can cause marks not visible on darker colours. Any marks you do find on your artificial flowers can be removed with a damp cloth or baby wipe. Delicate silk flowers such as our faux tulips, artificial lilies and magnolia require a more gentle touch but a baby wipe should still help to remove the stain.
The same is true for artificial plants – keep them dust free to make them look perfect for years to come
It is also important to keep your artificial flower vase sparkling! Remove your artificial flowers from their vase regularly, wipe it clean and you’ll be amazed at the difference.
Can I cut the stems of my artificial flowers?
YES! Trimming your faux flowers to fit your vase is one of the best ways to make your fake flowers look real. The centre of each artificial flower stem contains a wire and so we recommend using wire cutters to cut through easily. However if these aren't available, a strong pair of scissors should do the trick!
One tip, if you are having trouble, is to cut through the plastic coating of the artificial flower stem with your scissors and make a small nick in the wire. Bend the wire back and forth which will help to weaken the wire and ultimately break it.
Read our blog for other tips on how to make your artificial flowers look real!
Can my artificial flowers be placed in water?
With caution! This is a great way to fool your guests into thinking your faux flowers are fresh! However, we would only ever advise placing artificial flower stems in water for short periods, a maximum of 24 hours. Leaving your silk flowers in water for long periods may cause discolouration and we would recommend allowing the stems to fully dry out after each time they are in water.
Do you sell vases for fresh and faux flowers?
Yes we certainly do! You can explore our extensive collection of luxurious vases here. Many of our artificial flower bouquets come with a vase recommendation. If you would like any advice on selecting a vase for your fake flowers you can read our top tips on our blog or contact us at firstname.lastname@example.org. Almost all of our vases are suitable for fresh flowers as well as faux!
How will my artificial flowers be packaged?
Each of your silk flowers will be lovingly selected and each bunch of artificial flowers tied with our gorgeous ribbon. Your faux flowers and artificial plants will be wrapped in tissue paper and placed in one of our cardboard boxes, ready to be unwrapped and enjoyed! Tall artificial flower stems may be bent to make them fit inside your box securely and are simply straightened again.
Each of our artificial flower bouquets is made to order and they will arrive tied together with the stems trimmed to one length. If you have purchased your artificial flower arrangement with a vase, it will be cut to the correct length to fit the vase perfectly. Once you are happy with your artificial arrangement, you may choose to untie it if you prefer (untied bouquets are non-returnable). Our bunches arrive as single stems, ready for you to arrange.
If your silk flowers are a gift the invoice will be omitted from your order.
Can my artificial plants and flowers be placed outside?
Whilst our faux flowers are not specifically designed to be outside (as they have not been tested to be photo stable) several of our retail and trade customers use our artificial flowers and artificial plants outdoors very successfully.
Things to consider are that dark coloured fake flowers won't show dirt as easily however over time they made fade from the sun, whilst the opposite is true for white faux flowers. The materials used for our artificial berries and faux foliage tend to tolerate outdoor conditions the best.