Delivery and Returns
Delivery within the UK is free for all orders over £75 and charged at £3.95 otherwise (excepting orders below £20 when a small order postage and package fee of £6.95 is applicable). Our standard delivery takes 3-5 working days. Express delivery of 2-3 working days is available from £7.95.
International delivery is available starting at £12. This service typically takes around 7-14 working days depending on your region.
If you are not entirely happy with your goods you may return them to us within 14 days of receipt. We will be happy to offer you a refund provided that the products are returned complete, in perfect unused condition and in the original packaging. Returns received after 14 days will not be processed.
To return an item, or with any other queries, please contact our customer services team on firstname.lastname@example.org indicating your original order number and the items that you wish to return. Exchanges are also possible but will be treated as a return and a new order.
We strongly suggest that you purchase a parcel tracking service to return your item to us as responsibility will not be accepted for parcels that are not received or for items that are damaged when not returned in the original packaging. Please also ensure that you include your name and order number inside your parcel.
Discounts, postage rates or complementary gifts granted on your original order may no longer be applicable if you return part of your order and any refund granted will be adjusted to include only those concessions eligible on the revised order.
If you believe an item to be faulty, please contact our customer services team on email@example.com within seven days of receipt of your item including a photograph of the fault.
Please take care to enter your address carefully and accurately when processing your transaction - Amaranthine Blooms cannot be held liable for parcels that are not delivered due to incorrect or incomplete addresses.